How to Order:
The best way to contact us is by e-mail at info@MHEproducts.com
Please e-mail us your questions.
We would appreciate your sending us an e-mail if you plan to place an order.
Credit card orders (Visa/MC/Discover) can be placed by phone. Please do not e-mail any credit card number information.
We accept purchase orders, but they must be preapproved.
Please send PO’s by fax or mail, or an account can be established by e-mail.
Please do not fax a purchase order to us without making previous arrangements by phone or email.
We can be reached by phone: 989 362 5179 or fax/phone: 517 393 0948.
There is voicemail on both phones. Calls are usually returned the same day.
Orders are usually in the mail in about 1-2 weeks depending on our workload. Special orders usually take 2-3 weeks.
PLEASE PLAN AHEAD. Sorry, but due to a large increase in "rush orders", a RUSH HANDLING SURCHARGE of up to 25% of the order amount may be charged if supplies are to be shipped and received by the customer in less than one week. This is in addition to any express shipping charges that may apply.
Shipments are sent by Priority US Mail (usually 2-3 days) unless other arrangements are made (FedEx, UPS, etc).
An International Customs Paperwork fee of $10 may be charged for international orders.
If payment is to be made by electronic funds transfer between our banks, please let us know at the time of purchase. An EFT fee of $35 will apply to these payments (this is what our bank charges us).
Michigan sales tax (6%) will be applied to purchases made within the United States (except for government and educational organizations) unless arrangements are made with us ahead of time.
Mark Henry (owner)
MHE Products
East
MHE Products is a small research and development business
dedicated to providing the tools to better understand sediment chemistry and
investigate groundwater/surface water interactions. Feedback is always
appreciated and it helps us help you.